Intracol provide a full stack of enterprise Collaboration solutions. By creating an integration between your existing solutions or building something from scratch, we will help you improve your team productivity and collaboration process. Intracol is a trusted partner to most recognizable companies in the Finance, Telecommunications and Health industry among many others.
70 000 employees had to make 8+ clicks while losing 5+ minutes each time they jоin a meeting.
INTRACOL introduced a solution that not only facilitates the process, but completely improved the collaboration in the enterprise. The benefits are substantial and measurable:
Technology stack used: WebEx, Jabber, C#, C++
Every business deals with the problem cause by handling multiple information sources like email, messenger, support system, CRM…the list goes on. The result: miscommunication, lack of alignment, wrong decisions.
INTRACOL developed a highly secured tailor-made middleware that aggregates the communication flow from all channels, so everyone in the organization is on the same page, while using their preferred tools. The results are:
VIACTIV seized an opportunity – know in advance who is calling on their support numbers, so they could serve their clients better and improve overall satisfaction rate. The solution required integration between their existing CRM with the call handling system, so the info about the caller is displayed before the call agent accept the call.
INTRACOL developed just the right solution that resulted in the following benefits for VIACTIV :