Build your custom IVR application with Tropo

Utilize the power of business Voice & Text communications towards
customers and partners via building dedicated IVR applications.

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Whether your goal is to boost customer satisfaction or increase your business efficiency, Intracol can be your Cisco Tropo partner for automating business processes connecting the Enterprise with the outside world.

Intracol Cisco Tropo Partner

Some main benefits:

Cisco Tropo comunication tools

Enables closer communication with existing customer base, delivering personalized messaging with Cisco Tropo.

Cisco Tropo results

Run targeted telesales and telemarketing campaigns in a very short time with immediate result overview.

Cisco Tropo voice calling

Ensure compliance via customer voice recording whenever you need it.

Our custom implementation and integration work is based on standardized extension mechanisms like Open APIs and similar interfaces. The Cisco Tropo based solutions we deliver are Enterprise-ready via implementing the concepts of scalability, security and high-availability.

 

Whether it is to announce a new product or a service, run a customer satisfaction (CSat) survey, manage events out of Google Calendar or MS Office 365 or interact with your customers and partners for other reasons, Intracol can build the necessary solution for it.

Business Case

Intracol is a trusted partner to a leading European multinational telecommunications company in providing its customers with better support services by building a Cross-cluster Hunt Group solution based on Cisco Tropo and CUCM. It offers hunt group administration using different components’ APIs from CUCM and CUCDM, as well as call management using Cisco Tropo capabilities.

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